Weaving Past into Present

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©2019 Veave's Studio

Shipping & Returns

Veave's Studio. can ship your goods to virtually any address in the world.  We have a standard negotiated rate with FEDEX, which is uniform across the country at any given point of time and our shipping charges are based on the weight of the garment(s) purchased.

WITHIN INDIA


We provide free shipping within India delivery
We endeavor to dispatch your order within 2 business days, however due to unforeseen circumstances, the dispatch of your order can take up to 7 business days. You will be intimated via email upon dispatch of the order. Once the order is dispatched, it normally takes 2-5 business days for delivery within India and 7-10 business days for deliveries outside India. Unforeseen circumstances on the logistics provider’s end may cause delays for which Veave's Studio is not liable.

Return & Exchange Policy

WITHIN INDIA
It is our endeavour to provide you with the best customer service possible hence we permit exchanges within 14 business days of receiving the package but only in case of the following reasons. We do not entertain requests for returns.

 

No other requests will be entertained aside from those mentioned below:-
1) Size Mis-match
2) Wrong product received
3) Damaged product received
You need to inform us within 48 hours of receiving the package on veavestudio@gmail.com, else the goods will be considered sold and no further requests will be entertained. In case of above exchanges,

 

OUTSIDE INDIA
We do not permit any exchanges for international orders. Five Simple Steps To Exchange Your Goods.

 

Step 1
You need to inform us by email within 2 business days of receiving the parcel
on veavestudio@gmail.com or call us on +91 7311116888 or +91
9930426888. If we are not informed within 2 business days regarding a return,
the merchandise is considered sold for good.

 

Step 2
Please await a mail confirmation from our end for initiating the return

 

Step 3
Please seal the package properly and courier it to us at:
Veave's Studio
B-20/41B Bhelupura, Varanasi- 221010
Uttar Pradesh, India.
 +91 9930426888

 

Step 4
Please email us to inform us that you are sending the package back to us, with your order number as the subject line and tracking details in the body of the email.


Step 5
Once we receive the products it will take is 24-48 working hours for us to do a quality check and then we will call you or email you for an exchange.